PERHENTIAN TUNA BAY ISLAND RESORT
(Managed by Tuna Bay Resorts)
120, Jalan Besar, 22300 Kuala Besut, Besut, Terengganu Darul Iman, Malaysia.
Tel: +609-6902 902, +609-6902 909 Fax: +609-6902 906
Email: survivor@tunabay.com.my Website: www.tunabay.com.my

Booking Info

I HAVE UNDERSTOOD AND AGREE WITH THE TERMS AND CONDITONS OUTLINED BELOW AND WISH TO SECURE MY RESERVATION BY GIVING DETAILS OF MY CREDIT CARD AS PER BELOW:

Important Note:
The credit card information must be submitted within 7 days starting from the date below

 

* If more than 10 guests please provide the additional travellers name and passport number via email

 

 

captcha

Important Terms And Condition

SECURE AND CONFIRM:

  • The credit card information obtained above is for the purpose of securing and confirming the booking mention in the email confirmation
  • Reservation will be automatically cancelled without further notice if the management fails to receive your credit card information within 7 days from the date stated above

TERMS OF PAYMENT:

  • The credit cards are not charge of any deposit payment or any kind of reservation / booking fees
  • The full payment of the reservation above need to be made at the resort upon check-in or before check-out at the our resort reception
  • Cash (RINGGIT MALAYSIA) is the preferable mode of payment
  • We accept VISA/MASTER/AMERICAN EXPRESS/DEBIT CARD

SECURITY AND PRIVACY:

  • Information obtained from this form is encrypted and the page is digitally secured by Thawte digital certificate
  • All information obtained will be kept private and confidential at all time and will not be used other than for your current reservation
  • It is important for you to know that whenever you provide us with personal details or credit card information, it is secure. Your credit card number, name are protected by the latest security technology

CANCELLATION POLICY:

  • Tuna Bay Island Resort reserved the right to cancel all reservation, if management fail to receive the credit card details require within the given deadline in the confirmation email
  • Cancellation with 7 days advance notice before original arrival date will result with no cancellation charge
  • Cancellation upon arrival / shorten stay (early check-out) for whatever reason is subject to one advance room night charge whether or not you stay the whole period. Please refer to the example below:

    Early check-out / shorten stay Cancellation charges
    Cancellation upon arrival 1 room night + govt. tax
    Check-out after one night stay 2 room nights will be charge + govt. tax
    Check-out after two nights 3 room nights will be charge + govt. tax

EVENT OF NON ARRIVAL OR NO SHOW:

  • If you fail to arrive at the resort on the arrival date without advance notice the entire reservation will be cancelled automatically by the resort and you will be charged the cost of the whole reservation
  • If you fail to check in on the arrival date due to travelling difficulty for eg. miss of flight or miss of boat but still plan to continue your stay at our resort, please urgently contact us so that we can keep the room for you for the rest of the nights. However, the room charge for the first night will still be charge for late arrival fees
I Agree with the above mentioned terms & conditions and would like to proceed

Share